Frequently Asked Questions
Escape To The Peaks has a minimum stay of 3 nights. All other properties have a minimum stay of 2 nights. All reservations made that do not meet these minimums will be immediately cancelled and refunded.
We offer discounts for stays that are 5 days long or greater. If you are looking to book a longer stay, please don’t hesitate to contact us first so we can apply that discount prior to booking.
100% refund if cancelled 60 days or more prior to arrival.
50% refund if cancelled 30 days or more prior to arrival.
0% refund if cancelled within 30 days of arrival.
We highly recommend travel insurance and have a great connection through our sister who is a travel agent. If you are interested in being put in touch with her for travel insurance, please don’t hesitate to contact us.
Check-out is at 10a.m. for all locations.
Check-in is at 4 p.m. for our Newland escapes and 3 p.m. for our Southport escapes.
We make ourselves available to guests from 9 am to 9 pm Eastern Time, 365 days a year.
Please reach out to us with any other questions using the contact page on this site. We do our best to respond to all inquiries as soon as possible.